Protecting Your Data
At GoVoiceReach, data security is built into every part of our system.
We collect only the information needed to operate and improve the performance of our AI agents, including:
Personal details: such as name, email, and company information.
Usage data: logs, preferences, and call activity used for performance monitoring and troubleshooting.
Integration data: limited data from connected CRMs or calendars, strictly for functionality and synchronization.
Your data is never sold, shared, or accessed by unauthorized personnel.
System Integrity and Monitoring
We maintain enterprise-grade security and continuously monitor our infrastructure to safeguard client information.
Encryption: All data transfers are encrypted using SSL (Secure Socket Layer) technology.
Access Control: Access is restricted to authorized personnel with verified credentials.
Auditing: Regular security assessments and vulnerability testing ensure ongoing compliance and protection.
All data is stored securely on trusted cloud servers that comply with international data protection regulations.
Incident Response and Reporting
In the rare event of a system issue or security concern:
We respond immediately to identify, contain, and resolve the incident.
Impacted clients are notified promptly and transparently.
Post-incident reviews are conducted to prevent recurrence and strengthen protection.
You can report any suspected vulnerabilities or concerns directly to [email protected]