Data Collection and Usage
We collect limited data to deliver, improve, and personalize your experience with GoVoiceReach and our AI agents.
Information we may collect includes:
Personal details: name, email, company information, and contact preferences.
Usage data: interactions with our website, AI agents, and services, including logs, call activity, and configuration preferences.
Integrations: data from tools you connect (like CRMs or calendars) to enable smooth automation — never accessed beyond what’s required.
We use this data to:
Provide, support, and improve our services.
Develop new voice automation features and integrations.
Communicate service updates or resolve issues.
Comply with legal and security requirements.
Your data is never sold or shared without explicit consent.
Data Security and Storage
Your security is our top priority. GoVoiceReach applies enterprise-grade safeguards to protect your information:
Encryption: All data transfers use Secure Socket Layer (SSL) encryption.
Access Control: Only authorized team members with a legitimate purpose may access limited data.
Security Reviews: Regular assessments help identify and mitigate vulnerabilities.
All data is stored securely on trusted cloud infrastructure, following international privacy and data protection standards.
User Rights and Consent
We believe your data belongs to you. You have the right to:
Access: Request a copy of your personal data.
Correction: Update or edit inaccurate information.
Deletion: Request removal of your data (subject to legal or contractual obligations).
Portability: Export your data to another service provider.
You may contact us anytime to exercise these rights or for privacy-related questions at [email protected].